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Buy Online, Pick Up in Store

Introducing Buy Online, Pick up in Store by NITORI

Now you can shop online and collect your order in-store.

For all online purchase, pick-up in store orders will be processed within 24 hours and stored in a save place. Customer will be able to come and collect the items after 1 day.

Online Purchase:
Monday to Friday
*1 day collect

Pick-up in Store:
Monday to Sunday

11:00am – 10:00pm

An email will be sent out once the order is ready for pickup. Please drop us an email at for any inquiry.

Cancellation Order

Ordered from Online Purchase, pick-up in store can be cancelled within 24 hours. E-mail us at with your order number and state your reason for cancellation. A refund will be processed accordingly.

Buy Online, Pick-up in Store

Step 1: Choose "Pick-up" delivery method at the checkout page during proceed to payment.

Step 2: You will receive an order confirmation via email with your order number.

Step 3: Please wait for the 2nd email to notify you that your order is ready to collect. You can collect your order at Nitori Orchard Store / Nitori Jurong Westgate between 11:00am – 10:00pm, Monday to Sunday, at our service counter.

Email will be sent out after 24 hours. Please call our customer service if you would like to postpone the pickup dates.

Nitori Orchard Store:
260 Orchard Rd #04, COURTS Nojima The Heeren, Singapore 238855
Tel: +6569163861

Nitori Jurong Westgate Store:
Level 3, 3 Gateway Dr, #03-44/45 Westgate, Singapore 608532
Tel: +65 63901890